Privacy

Privacy policy.

What we collect when you use this site or book with us, why we collect it, who we share it with, and how to get it removed. Questions or requests: contact.thecarrentcompany@gmail.com, or through the contact page. The rental terms themselves are in our terms of service.

What we collect

What information do you collect?

Two kinds: what you give us directly, and what is collected automatically as you browse.

You give us: Name and contactFull name, email address, phone number and postal address.
You give us: Payment detailsProcessed securely via third-party gateways. We do not store credit card data.
You give us: Service preferencesVehicle or service preferences, where applicable.
Collected automatically: Device and usageIP address, browser and device information, pages visited, session duration and interactions.
Collected automatically: LocationGeolocation data, if you enable it.
Cookies: And similar techCookies, pixels and similar technologies to improve the site, analyse traffic and deliver targeted ads. Manage them in your browser settings or our cookie consent banner.

How we use it

Why do you need my information?

Your data is used to provide and personalise our services, to communicate with you about bookings and updates, to improve the site, to prevent fraud and meet legal obligations, and to analyse trends for marketing and business growth.

The legal bases are consent for marketing and non-essential cookies, contractual necessity to fulfil a booking, and legitimate interests to improve services and prevent misuse.

Service providers: Only as neededTrusted third parties such as payment processors, delivery partners and IT support.
Legal compliance: When requiredTo comply with laws or court orders, or to protect our rights.
Business transfers: You are notifiedIn a merger, acquisition or asset sale.
Retention: As long as requiredFor the purposes stated here or by law. Transactional data is typically stored for 30 years.
Security: SSL and access controlWe use SSL encryption, firewalls and access controls. No system is 100% secure.
International transfers: With safeguardsData may be processed outside your country of residence, with safeguards such as SCCs or adequacy decisions.

Your rights

What can I ask you to do?

Depending on where you live, you may exercise any of these. To do so, email contact.thecarrentcompany@gmail.com.

Access, correct, delete: Your dataAsk for a copy, a correction, or removal.
Opt out: Of marketingWithdraw consent for marketing emails at any time.
Restrict or object: To processingLimit how your data is used.
Data portability: Get a copyRequest your data in a portable form.
Children: Under [13/16]We do not knowingly collect data from children under [13/16] without parental consent. Contact us to remove such data.
Do Not Track: Not supportedThis website does not respond to DNT signals.

FAQ

Common questions about your data.

Do you store my card details?

No. Payments are processed by third-party gateways and we do not store credit card data.

How do I get my data deleted?

Email contact.thecarrentcompany@gmail.com and say what you want removed. You can also ask for a copy, a correction, or for processing to stop.

Do you use cookies?

Yes — cookies, pixels and similar technologies, for site functionality, traffic analysis and advertising. You can manage them through your browser settings or our cookie consent banner.

How long do you keep my information?

Only as long as needed for the purposes described here or as required by law. Transactional data is typically stored for 30 years.

Do you share my data with anyone?

Only as necessary: service providers such as payment processors and IT support, legal compliance, and in the event of a business transfer, in which case you would be notified.

Who do I contact about privacy?

Email contact.thecarrentcompany@gmail.com or call +91 88375 12728.