Welcome to The Car Rent Company . We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

  • Voluntary Data: Information you provide directly (e.g., when creating an account, booking a service, or contacting us):

    • Full name

    • Email address

    • Phone number

    • Postal address

    • Payment details (processed securely via third-party gateways; we do not store credit card data)

    • Vehicle or service preferences (if applicable)

  • Automated Data: Collected via cookies, analytics tools, and server logs:

    • IP address

    • Browser type/device information

    • Pages visited, session duration, and interactions

    • Geolocation data (if enabled)

B. Cookies and Tracking Technologies

  • We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and deliver targeted ads.

  • You can manage cookie preferences via your browser settings or our cookie consent banner.

2. How We Use Your Information

Your data helps us:

  • Provide and personalize our services (e.g., bookings, transactions).

  • Communicate with you (e.g., order confirmations, updates, promotions).

  • Improve website functionality and user experience.

  • Prevent fraud, comply with legal obligations, and enforce our terms.

  • Analyze trends for marketing and business growth.

3. Legal Basis for Processing

  • Consent: For marketing emails or non-essential cookies.

  • Contractual Necessity: To fulfill orders or bookings.

  • Legitimate Interests: To improve services and prevent misuse.

4. Sharing Your Information

We only share data as necessary:

  • Service Providers: Trusted third parties (e.g., payment processors, delivery partners, IT support).

  • Legal Compliance: To comply with laws, court orders, or protect our rights.

  • Business Transfers: In mergers, acquisitions, or asset sales (you will be notified).

5. Data Retention

We retain your data only as long as required for the purposes stated here or by law. Transactional data is typically stored for 30 years.

6. Your Rights

Depending on your location, you may:

  • Access, Correct, or Delete your data.

  • Opt out of marketing communications.

  • Restrict or Object to processing.

  • Data Portability: Request a copy of your data.

  • Withdraw Consent (e.g., for cookies or emails).

To exercise these rights, contact us at contact.thecarrentcompany@gmail.com.

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7. Third-Party Links

Our website may link to external sites (e.g., social media, partners). We are not responsible for their privacy practices.

8. Security

We use SSL encryption, firewalls, and access controls to protect your data. However, no system is 100% secure.

9. Children’s Privacy

We do not knowingly collect data from children under [13/16] without parental consent. Contact us to remove such data.

10. International Data Transfers

Data may be processed in countries outside your residence (e.g., India, the U.S.). We ensure safeguards like SCCs or adequacy decisions.

11. Updates to This Policy

We may revise this policy periodically. Changes will be posted here, and the “Last Updated” date will reflect revisions.

Contact Us

For questions, requests, or complaints:
The Car Rent Company
Chandigarh Airport, Chandigarh
Email: contact.thecarrentcompany@gmail.com
Phone: +918837512728

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© 2025 The Car rent Company. All rights reserved.

Additional Notes

  • Do Not Track (DNT): Our website does not respond to DNT signals.

  • Cookie Preferences: Manage settings via our cookie banner or browser tools.